Quality & Compliance

Navigating regulations with confidence

A robust operations function is essential for any successful business, and we take great pride in ours.

Under the leadership of Operations Director, Lindsey Cotterill, with an expert in-house Quality Assurance Officer, our team ensures the seamless execution of our primary market research projects and PMCF surveys. This dedication allows us to deliver exceptional service, of the highest quality to you, our valued clients.

  • Compliance

    Purdie Pascoe is an active member of leading healthcare market research governing bodies and prominent associations. Our dedication to excellence is evident in our strict adherence to the highest standards and guidelines for data protection, codes of conduct, and adverse event reporting. We have established policies and SOPs for Data Protection, System and Study Validation, Sampling, and Data Quality.

    Our global team is stringently trained and provided with compliance regulation guidance to ensure we remain ahead of the curve. This commitment guarantees that both repeat and new clients can trust in our quality and compliance protocols.

Guiding principles

  • All employees are BHBIA members with certification on Legal and Ethical guidelines and AE Reporting

  • Active EphMRA members following Code of Conduct principles

  • Annual GDPR training for all employees

  • We conduct stringent checks on all fieldwork agencies and suppliers to ensure they adhere to relevant codes of practice

  • PMCF team works in accordance with ISO 9001, Quality Management System (QMS) and ISO 14155

  • PMCF follows guidance from the Medical Device Coordination Group (MDCG)

  • We rigorously meet specific client needs, requirements, and regulatory standards

  • Operations team continuously seeks improvements and enhances existing measures

Client Services

Purdie Pascoe: Quality & Compliance

The Purdie Pascoe Team
Lindsey Cotterill, Operations Director
Lindsey Cotterill, Operations Director

At Purdie Pascoe, Lindsey has focused on enhancing operational efficiency and implementing quality management processes. She has strengthened the company’s GDPR and data protection protocols and introduced systems to improve the client experience. Additionally, she has nurtured strong relationships with both clients and suppliers, ensuring a unified and high-quality approach to the company’s work.

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